Bayou City Bolt & Supply Company, Inc. is in the business of providing industrial type fasteners to the various industries, businesses, and consumers in and around the City of Houston. Our products are essential to these diverse organizations and must meet high standards to ensure their continued success. Our mission is to continually improve our products and services to meet our customers' needs, and allow us to grow and prosper as a business.
The way we fulfill our mission is as fundamentally important, as the mission itself, and our ultimate success. The basic values critical to our mission are as follows:
- People - Our people are our strength. It is our team concept, determination and vitality, that assures our reputation for performance and our future success.
- Products - As our customer perceives our products, so are we perceived. Quality products are the end result of our efforts.
- Precision - How efficiently we provide our customers the products they need is the key to repeat business. Precision and consistency are required to prosper and grow.
The principles upon which we base our decisions are simple, straight forward, and based upon the work ethic required to carry us forward.
- Quality - The quality of our products and services is our number one priority. Designed to achieve total customer satisfaction.
- Customers - Our customers are the focal point of our efforts. We must provide them better products and services than our competitors.
- Improvement - Essential to our success is our desire for improvement, and excellence. Superiority in our products and services, our use of human resources, our competitiveness, and our profitability must be maintained.
- Involvement - Ours is a team effort and employee involvement is essential to our way of life. We must treat each other with trust and respect.
- Partners - Our value chain partnerships must be maintained as mutually beneficial relationships. Total involvement by each partner is necessary to insure each party's commitment, contribution, and success.
- Honesty - The integrity of our company must never be compromised. We will conduct ourselves in a manner that demands respect for our integrity and the positive contributions we have made to society.
Our Goal / Mission Statement
Our goal is to use our total commitment to excellence and a strong work ethic to provide the best quality of products and services the industry has to offer. This commitment is reflected in our motto: