Mission Statement
Bayou City Bolt & Supply Company, Inc.
is in the business of providing industrial type fasteners
to the various industries, businesses, and consumers in and
around the City of Houston. Our products are essential to
these diverse organizations and must meet high standards to
ensure their continued success. Our mission is to continually
improve our products and services to meet our customers needs,
and allow us to grow and prosper as a business.
Values
The fashion in which we fulfill our mission is as fundamentally
important as the mission itself to our ultimate success. The
basic values critical to sustaining our mission are as follows:
- People - From our people comes the strength, determination,
and vitality that has assured our reputation for performance.
Their involvement in our team concept is at the core of
our future success.
- Products - As our customer perceives our products,
so are we perceived. Providing a quality product is the
end result of our efforts.
- Precision - Ultimately, how efficiently we provide
our customers the products they need is key to repeat business.
Precision and consistency are require to prosper and grow.
Principles
The principles upon which we base our decisions are simple,
straight forward, and based upon the work ethic required to
carry us into the 21st century.
- Quality - The quality of our products and services
is our number one priority, designed to achieve total customer
satisfaction.
- Customers - Our customers are the focal point of
our efforts. We must provide them better products and services
than our competitors.
- Improvement - Essential to our success is our desire
for improvement, leading to excellence. Superiority in our
products and services, our use of human resources, our competitiveness,
and our profitability must be maintained.
- Involvement - Ours is a team effort and employee
involvement is essential to our way of life. We must treat
each other with trust and respect.
- Partners - Our value chain partnerships must be
maintained as mutually beneficial relationships. Total involvement
by each partner is necessary to insure each party's commitment,
contribution, and success.
- Honesty -
The integrity of our company must never
be compromised. We will conduct ourselves in a manner that
demands respect for our integrity and the positive contributions
we have made to society.
Goal
Our goal is to use our total commitment to excellence and
a strong work ethic to provide the best quality of products
and services the industry has to offer.
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